Instead, the modem automatically routes your devices to the optimal frequency using a feature called band steering.ĥ GHz frequency can carry more data and supply faster speed, but it has less coverage and is affected more easily by common obstacles. Note: BlueCurve Gateway supports both 2.4 GHz and 5 GHz bands, but these won't appear separately in lists of available networks. When selecting your WiFi network on a device, you might have a choice between 5 GHz and 2.4 GHz frequencies which should be decided based on the location, distance, and requirements of your devices.
Factory reset your offline device, wait until the light indicates that your device is ready to set up, then add your Google Nest Wifi point or additional router or Google Wifi point again.Signal Strength - 2.4 GHz vs 5 GHz WiFi frequencies. You might need to move the point closer towards your router or another mesh point. Check that your points are within range of your router or primary Wifi point. Open the Google Home app tap Wi-Fi your Wifi device Settings Restart Wifi point. Unplug the Wifi device that is offline and plug it back in. Learn more about how to setup hardwired devices. If your device is hardwired, also check that your Ethernet cables are correctly connected to another Wifi point or switch. Make sure any offline Wifi devices are powered on and that all cables are secure. You may need to move the point closer to your router or to another mesh point. Note: If only a Wifi mesh point is offline, check that it’s within range of your router or primary Wifi point. Learn more about what the lights mean on your Google Nest or Google Wifi devices. Perform a mesh test to confirm your devices are working properly. Reconnect power to any additional points or routers. Reconnect power to your Google Nest Wifi router or primary Google Wifi point and wait until it's fully on. Make sure all Ethernet cables are still secure. 
Wait until your modem is fully powered on and all of its indicator lights are back on. 
This will confirm that the devices no longer have power.
Wait until all of the LED lights on the devices you unplugged are off. Disconnect power from all of your network devices, including your modem and any Google Nest Wifi or Google Wifi devices. To restart your devices, follow these steps: Turn your modem and Wifi devices off and on to fix connection issues with your network.
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